Privacy Policy
Last updated: June 16, 2026
1. Information We Collect
When you submit an inquiry on our website, we collect the information you provide: your name, email address, company name, country, product interest, estimated quantity, and any details in your message. We use this information solely to respond to your inquiry and provide a quote.
2. How We Use Your Information
We use your information to:
- Respond to your product inquiries and provide quotes
- Communicate with you about orders, samples, and shipments
- Improve our products, services, and website
- Comply with legal obligations and export regulations
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Cookies & Analytics
Our website may use basic cookies for session management. We may use privacy-friendly analytics (such as Plausible or self-hosted Umami) to count visitor numbers. We do not use third-party advertising trackers, Facebook pixels, or Google Analytics remarketing.
4. Data Retention
We retain inquiry data for up to 24 months to support ongoing business communication. You can request deletion of your data at any time by emailing info@terpvessel.com.
5. Your Rights
You have the right to access, correct, or delete the personal data we hold about you. To exercise these rights, contact info@terpvessel.com. We will respond within 30 days.
6. International Data Transfers
Our business is based in China and we serve international clients. By submitting an inquiry, you understand that your data will be transferred to and stored in China. We use industry-standard security measures to protect your data in transit and at rest.
7. Third-Party Services
Our inquiry form is processed by Web3Forms (a privacy-focused form backend). Their privacy policy applies to form data in transit: web3forms.com/privacy. We do not embed third-party advertising or social media tracking scripts.
8. Children’s Privacy
Our website and products are intended for adults (21+ in regulated markets). We do not knowingly collect data from anyone under 18.
9. Changes to This Policy
We may update this privacy policy from time to time. Material changes will be posted on this page with a revised “Last updated” date.
10. Contact
For privacy questions, email info@terpvessel.com.